Mayday Graphic Products - Website Terms and Conditions

Mayday Graphic Products Website Terms & Conditions

Welcome to the Mayday Graphic Products website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Mayday Graphic Products Ltd relationship with you in relation to this website.

The term Mayday Graphic Products Ltd "us" or "we" refer to the owner of the website whose registered office in England is Greenwood House, Greenwood Court, Skyliner Way, Bury St Edmunds, Suffolk, IP32 7GY. Company Registration No: 1581628. VAT Registration No:368373518. The term "you" refers to the user or viewer of our website.

1. The use of this website is subject to the following terms of use:

a.) The content of the pages of this
website is for your general information and use only. It is subject to change without notice.

b.) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. Product images are for illustration only and may differ from the actual sale product due to reasons out of our control (e.g. manufacturers packaging changing.) Manufacturers may also alter product names and descriptions without prior warning. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

c.) Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

d.) This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

e.) All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

f.) Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

g.) From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website/s. We have no responsibility for the content of the linked website/s.

h.) You may not create a link to this website from another website or document without the Mayday Graphic Products Ltd prior written consent.

i.) Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

j.) We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. Website disclaimer

a.) The information contained in this website is for general information purposes only. The information is provided by Mayday Graphic Products Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

b.) In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

c.) Through this website you are able to link to other websites which are not under the control of Mayday Graphic Products Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

d.) Every effort is made to keep the website up and running smoothly. However, Mayday Graphic Products Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

3. Ordering from us

a.) You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
b.) Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made. All items ordered are thoroughly checked for any damage before despatch.

c) We reserve the right to cancel or refuse an order without reason including:
(I) where goods are not available;
(ii) where we cannot obtain authorisation for your payment;
(iii) if there has been a pricing or product description error; or if you do not meet any eligibility criteria set out in our terms and conditions.

d) Any offers are at the discretion of our management and may be withdrawn without notice. Offers cannot be used in conjunction with any other offer including free or discounted delivery offers unless stated.

4. Delivery and Handling

a.) As an online retailer we cannot guarantee the service provided by the couriers we use for delivery. It is compulsory for the customer to ensure there will be someone available to take delivery at the shipping address provided, as a signature may be required to confirm delivery. All parcels are sent on a trackable service and there may be instances where the customer will be required to enquire direct with couriers in order to resolve delivery issues and/or collect from a depot himself or herself. We cannot be held responsible for failed or delayed delivery if the address you give us is incorrect, incomplete or unclear information. Once your order leaves us, we are unable to change the address information or redirect orders without incurring charges, which you will be liable for.

b.) Customs Charges. When ordering goods from us for delivery overseas, you may be subject to import duties and taxes which are levied once the package reaches your country. Any required contact & additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies/restrictions vary widely from country to country, so you should contact your local customs office for further information. The customer is liable for orders held or destroyed by customs in such cases. Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

c.) Shipping and packing charges are calculated depending on the delivery destination. These charges are visible to you when you proceed to the Checkout and before you finalise the order transaction (up to 20kgs, see above).

d.) Our checkout is an automated process with different delivery bands depending on the product and delivery area within mainland Britain. If you require a delivery cost to destinations outside of mainland Britain, we will email you our best quote for delivery. Your order will not be processed until we receive your confirmation. Be assured that we have taken every care to ensure that we have sourced the most equitable shipping costs.

e.) Schedule. Our warehouse operates Monday to Friday (excluding public holidays) and we will try to despatch your order either the same working day or the next working day. Delivery can take between 1 - 5 working days and will be delivered between 7.30am and 9pm, depending on destination and method of delivery.

f.) If you have questions about your order, please contact Customer Services at .

5. Pricing

a) All prices are exclusive of VAT at the current rates and are correct at the time of entering the information onto this website.

b.) Where we charge separately for carriage and insurance and other relevant charges, we will show separately either at checkout under 'delivery' or on the delivery prices page.

c.) Our prices are reviewed periodically, but all prices shown are subject to change. Any changes to an item already ordered will be notified via email and not processed until confirmed.

d.) All payment of surcharges is non-negotiable.

Copyright Mayday Graphic Products Ltd, all rights and trademarks acknowledged.